Palace Downtown 5*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Outdoor swimming pool
  • Fitness centre

Featuring a bureau de change and a cash machine, Palace Downtown Dubai sits a 14-minute walk from Toko Dubai. The hotel, located just a pleasant stroll from Dubai Aquarium & Underwater Zoo, boasts an outdoor swimming pool along with a steam room, a Jacuzzi, and an outdoor swimming pool.

Furnished with a sofa set, some of the 242 rooms feature individual climate control and central heating along with a flat-screen TV with satellite channels. Also, there are a minibar fridge and coffee/tea making facilities as well as an individual safe provided. Certain units overlook the river.

The Palace Downtown Dubai provides guests with fitness classes, as well as access to a wellness centre and a spa lounge. Corporate travellers will benefit from a business centre available on site.

The 5-star Palace Downtown offers on-site breakfast in the restaurant. The Thai restaurant welcomes guests to a spacious terrace, and specialises in Thai cuisine. Nezesaussi Grill serves various kinds of Australian dishes a 5-minute walk away.

This Dubai property is in Downtown Dubai with some of the city's hottest nightlife venues, nearly a 5-minute stroll from Souk Al Bahar Mall. Dubai Hills Golf Club is within walking distance of the Palace Downtown, while mon arret bus stop is a 15-minute walk away. Families travelling to Dubai will enjoy being within 15 minutes' walk of Kidzania. For those travelling from afar, Dubai Creek SPB airport is 20 minutes' drive away.

    How to reach hotel

    Airports

    Dubai Creek SPB
    15 km

    Train stations

    Business Bay Station
    1.1 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Shuttle

    • Paid airport shuttle

    Activities

    • Fitness centre

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Luggage storage
    • Currency exchange
    • Room service
    • Laundry
    • Dry cleaning

    Dining options

    • Restaurant
    • Bar/ Lounge area

    In the kitchen

    • Electric kettle

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Kids club

    Recreation

    • Outdoor swimming pool
    • Garden area
    • Spa & wellness centre
    • Sauna
    • Steam room
    • Jacuzzi

    For disabled guests

    • Rooms/ Facilities for disabled

    In the rooms

    • Air conditioning
    • Mini-bar
    • Sitting area
    • Terrace
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • iPad
    • Direct dial telephone
    • AM/FM alarm clock

    General facilities

    • Non-smoking rooms
    • Lift
    • ATM/Cash machine
    • Smoke detectors
    • Fire extinguishers

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • The maximum number of extra beds in a room is 1.
    Frequently asked questions
    • 🌇
      How far is the city centre from the fabulous Palace Downtown Hotel?
      The fabulous Palace Downtown Hotel is placed in the Downtown Dubai district, right in the heart of Dubai.
    • 🕌
      Which landmarks can we visit during our stay in Palace Downtown?
      Top-rated landmarks in Dubai include the downtown Dubai Mall as well as the 149m-high World Trade Centre, placed within 1 km and 4.3 km from Palace Downtown respectively. The manmade Burj Lake (0.8 km) is also worth a visit.
    • What popular sites near the fabulous Palace Downtown Hotel Dubai can I visit?
      The fabulous Palace Downtown Hotel Dubai enjoys a beautiful location within 250 metres from the dancing Dubai Fountain and a 5-minute walk away from the Arabic-style Souk Al Bahar Shopping Mall.
    • Is the Palace Downtown Hotel close to the airport?
      The nearest airport to the Palace Downtown Hotel is Dubai Creek SPB airport (0.5 km) and it is reachable with a 20-minute drive.
    • Does the Dubai hotel provide an airport shuttle?
      Yes, the Dubai hotel can arrange an airport shuttle. Please contact the hotel management in advance to confirm the details.
    • What dining options will we have while staying in the hotel?
      The hotel features 6 restaurants for on-site dining, among them a la carte restaurant Asado Restaurant featuring Argentinian cuisine as well as Ewaan, famous for its European menu. If you prefer to dine outside, don't miss a chance to taste dishes of European cuisine in restaurant At.Mosphere located within a 19-minute stroll.
    • When should we arrive to the fabulous Palace Downtown Hotel Dubai for check-in?
      At the fabulous Palace Downtown Hotel Dubai guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • What is the price of a night's stay in the Palace Downtown?
      In the Downtown Dubai district of Dubai, 5-star hotels offer an average nightly rate of $463. A night in the Palace Downtown costs $209 cheaper than the city average at just $254/night.
    • Which payment methods does the fabulous Palace Downtown Hotel allow?
      The fabulous Palace Downtown Hotel can accept the following payment methods:
      • Mastercard
      • Visa
      • American Express
      • Diners Club
    • What room facilities are featured in the Dubai hotel?
      All rooms of the Dubai hotel feature a mini fridge bar , tea and coffee making facilities as well as an individual safe, some of them boast private bathrooms along with a sauna.
    • Is internet provided in the fabulous Palace Downtown Hotel for free?
      At the fabulous Palace Downtown Hotel WiFi is provided for free.
    • 🔤
      What foreign languages are spoken by the fabulous Palace Downtown Hotel Dubai staff?
      The staff of the fabulous Palace Downtown Hotel Dubai can assist you in Hindi, Bulgarian, Tagalog / Filipino, Arabic and Russian.

    Location

    Map
    Nearby

    Airports

    Dubai Creek SPB
    15 km

    Train stations

    Business Bay Station
    1.1 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Ruth

    2023-11-15

    8/10

    The luxurious amenities provided by this hotel are exemplary; from the Spa & wellness center, outdoor swimming pool, Jacuzzi, and steam room, down to the library and garden area. The staff service is beyond expectations, private facilities are exclusive and the restaurant offers delicious Buffet breakfast. The location is perfectly situated at the center of downtown, which provides easy access to shops and cafes.

    It is disappointing that the rooms are not soundproof; the slightest noise from the hallway can be heard.

    William

    2023-10-20

    9/10

    The breakfast banquet at the hotel was a culinary adventure, offering a variety of delights, including Arabian bread pudding and Indian rice cakes. It felt like being on a gastronomic world tour without ever leaving the comfort of my seat. I couldn't resist going for seconds and thirds!

    Noise and smells from nearby restaurants.

    Richard

    2023-09-09

    8/10

    Ubicación limpia y cómoda. Fácil acceso y claras instrucciones del anfitrión. Respeto por las horas de silencio. No hubo problemas al llegar tarde por la noche, siempre y cuando me comportara adecuadamente.

    No había nada que no me gustara.

    Willie

    2023-09-02

    9/10

    The guest rooms at Palace Downtown are absolutely stunning. The balconies offer breathtaking views, and the luxury bathrooms make you feel like royalty. As a karaoke and casino fan, the high-tech amenities and 24-hour room service were just perfect.

    I personally found the pillow menu a bit overwhelming.

    Georgia

    2023-07-20

    10/10

    Traveling to Dubai for a restful trip, we were welcomed by Mr. Ahmad, the amazing manager in charge. He ensured a clean and decent room, with a view of the fountains. The hotel's beautiful location near the Dubai Mall and the Fountain was convenient. We loved the dinner reservation in a gazebo next to the swimming pool, with a stunning view of the Burj Khalifa. The breakfast and service exceeded our expectations. our stay at Palace Downtown was wonderful.

    Would definitely recommend this hotel.

    Martha

    2023-06-30

    10/10

    I stayed for over a week and my stay wouldn't be perfect without the help and service of Mr. Saad. He made my stay convenient, relaxed, and happy. The room was cozy and well-equipped, with a perfect bathroom. The buffet restaurant and Argentino restaurant were both fantastic, offering a wide variety of cuisine. The staff was perfect and the location was fantastic. Highly recommended!

    100% Recommend this hotel.

    Herbert

    2023-06-10

    9/10

    Lavish Arabian themed decor, breathtaking views of the fountains and Burj Khalifa, front row seats to the fountain shows every 30 minutes, excellent check-in experience with helpful staff like Sonia, complimentary late check-out, and special treats for celebrating our anniversary.

    Felt spoilt, nothing was too much trouble for the staff.

    David

    2023-04-27

    7/10

    We had an amazing Christmas stay with great Arabic-inspired design and personalized room options. The key location allowed us to easily access popular attractions like the mall and Souk al Bahar. The staff provided top-notch service and were always willing to help with any requests.

    Some areas of the property showed signs of wear and tear, which could use some upgrading. we had a pleasant stay, but there were a few areas that could be improved upon.

    Lou

    2023-04-23

    9/10

    I had the most amazing experience at Palace Downtown. During my stay, I encountered a minor issue with the balcony door not closing properly. However, the prompt response from the hotel staff impressed me. They immediately addressed the problem and ensured that it didn't impact my overall experience. The staff's professionalism and attentiveness truly elevated my stay. The hotel's prime location, luxurious amenities, and stunning views make it an ideal choice for anyone visiting Dubai. I highly recommend Palace Downtown for an exceptional and memorable stay.

    John

    2023-04-21

    9/10

    Stunning Arabic-style lobby, helpful staff, great location near Souk al Bahar and Dubai Mall, comfortable pillows, delicious and varied breakfast.

    Nothing everything was great.

    Nicholas

    2023-04-17

    10/10

    Located in central Dubai with stunning views of the nearby lake and fountain, this Arabic-style low-rise hotel boasts beautiful grounds and a fantastic breakfast with plenty of options. The staff are efficient, friendly, and always on hand to assist. The Thai restaurant offers great food and views of the fountain show in the evenings. a great choice for those visiting downtown Dubai.

    Scott

    2023-04-07

    8/10

    I absolutely adored the traditional Arabic feel of the hotel's decor, with its intricate dark-wood furnishings and beautiful mashrabiya panels that reminisce old treasure chests. The ambiance was reminiscent of a magical Arabian oasis, creating a warm and welcoming atmosphere. As a senior woman, I appreciated the accessible layout of the hotel, making it easy for me to navigate and enjoy the stunning views without feeling overwhelmed.

    Only improvement I would suggest is more assistance from the staff's children for seniors.

    John

    2023-03-21

    10/10

    I loved staying at this hotel! The location was amazing. It was so close to the main attractions like the mall, restaurants, and the lake with the fountain show. The hotel was very clean and had great facilities, including a beautiful pool area. The staff were all very friendly and helpful, and the breakfast was delicious.

    Everything was spot on.

    John

    2023-03-08

    7/10

    The location of the hotel was great, it was centrally located and close to key attractions in the city. The staff were friendly and helpful, providing excellent customer service. The room was spacious and comfortable, perfect for a relaxing stay.

    There were a few minor issues with the cleanliness of the room, such as finding used water bottles when moving the chair. Additionally, some spots on the walls indicated that they may not have been properly cleaned.

    John

    2023-02-17

    10/10

    Excellent location near a famous landmark and shopping center. Clean, nicely decorated room with great views. Friendly and attentive staff. Luxurious atmosphere. Wonderful amenities, including a swimming pool.

    George

    2023-02-09

    9/10

    We had an exceptional stay at a hotel that was perfectly located, just a short walk from popular attractions like the Dubai Mall, Burj Khalifa, and the city's best restaurants. The staff was incredibly friendly, and the rooms were comfortable and well-equipped, with a stunning view of the Burj Khalifa and fountain. The breakfast offered a variety of delicious cuisines, and the hygiene measures in place were reassuring. The hotel also had a great pool and terrace area for enjoying drinks and the view.

    One aspect of the hotel could benefit from reconstruction, as our room showed signs of wear and tear.

    Henry

    2023-01-22

    8/10

    The hotel is in a great location near Dubai Mall, making it easy to get around. The room was well-equipped with customized features like pillows and a mini-bar. The breakfast buffet was top quality, and the staff were friendly and willing to help.

    One guest reported that the restaurant staff were a little too efficient and cleared the breakfast table between courses, which could be improved.

    Nicole

    2023-01-08

    10/10

    The location is fantastic, with an outstanding view of the Burj Khalifa and the fountain/light shows. The staff were super nice and helpful, ensuring a peaceful night's sleep with their attention to detail. The variety of restaurants in walking distance and the proximity to the mall make it a convenient choice. The friendly staff, including the chef and restaurant manager, went above and beyond to ensure a satisfying dining experience.

    Nothing not to love.

    Harry

    2022-10-28

    10/10

    I keep returning for the top-notch service and comfort. The staff's taxi tips made me feel welcome. With amenities like Wi-Fi, fitness studio, and an outdoor pool, it suits me perfectly. I'm excited to be back for the New Year celebrations.

    Linda

    2022-09-21

    7/10

    The hotel is like a modern palace, with a beautiful pool and delicious food. Loved being able to watch the Dubai Fountain from my room.

    Who needs a good night's sleep when you can listen to live music blasting at midnight? So relaxing. #sarcasm

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